Effective Date: Jan 1, 2017
Last Updated: Jan 1, 2025

At Workforce Rise, we strive to maintain transparency and fairness in all our services. This Refund & Cancellation Policy outlines the terms under which refunds may be issued.

1. Cancellation Window

• A cancellation request must be submitted within 2 hours of successful payment to be eligible for a refund.

• Requests made after 2 hours from the time of payment are not eligible for a refund.

2. Eligible Refunds

Refunds are applicable only if:

• The cancellation request is received within the 2-hour window

• The service, session, or program has not commenced

• No access has been provided to course materials, mentorship sessions, or premium services

3. Non-Refundable Cases

No refunds will be issued if:

• The cancellation request is made after 2 hours

• Any course material, mentorship session, counselling session, or service has been accessed

• The program, certification, or counselling has already started

• The payment was made under a discounted, scholarship, or promotional offer (unless stated otherwise)

4. How to Request a Cancellation

To request a cancellation and refund, please contact us at:

Email: support@workforcerise.com
Include:

• Full Name

• Registered Email Address

• Payment Reference ID

• Reason for Cancellation

5. Refund Processing Time

• Approved refunds will be processed within 7–10 business days

• Refunds will be credited to the original payment method

• Transaction or processing fees (if any) may be deducted

6. Program Changes & Cancellations by Workforce Rise

If Workforce Rise cancels or reschedules a program due to operational reasons, eligible participants may receive:

• A full refund or

• An option to transfer enrollment to another program

7. Final Decision

All refund and cancellation decisions made by Workforce Rise are final and binding.

8. Contact Us

For any questions regarding this policy:

Workforce Rise Inc.
Email: contact@workforcerise.com
Website: www.workforcerise.com